Plesk statistics may sometimes stop updating correctly due to issues with cron jobs or other system configurations. To fix this, we will set up the necessary cron jobs and verify the setup.
Access your server using SSH as the root user.
Edit the cron jobs configuration for the system user.
Add the cron jobs to the configuration file.
Save the changes and exit the editor.
Learn More: How To Setup A Cron Job?
After setting up the cron jobs, you can manually run the statistics script to verify if it works correctly for your domain.
Replace xxx.com with your actual domain name.
Execute the following command:
/usr/local/psa/admin/sbin/statistics --calculate-one --domain-name=xxx.com
Expected Output:
If everything is set up correctly, the script will process and update the statistics for the specified domain without any errors.
To ensure the cron jobs are functioning properly:
Check the system logs for cron job executions:
cat /var/log/cron
Look for entries that confirm the scheduled execution of the backupmng and statistics commands.
Replace xxx.com with your actual domain name every time you see it in commands.
If the statistics script produces errors, ensure that the paths mentioned in the cron jobs and commands match your Plesk installation.
Use /usr/local/psa/bin/admin --show-statistics to verify statistics data, if necessary.
By following these steps, you should resolve the issue of statistics not working in Plesk. For further assistance, feel free to reach out to COLO BIRD support.